Effective Date: September 1, 2026
Gentek General Contractors LLC, including its Gentek Services division (“Gentek,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, service requests, telephone calls, email, SMS communications, work orders, and other business interactions.
Information We Collect
We may collect your name, company name, email address, telephone or mobile number, service address, billing information, work-order information, project details, jobsite information, photographs, communications, and other information voluntarily provided to Gentek.
How We Process Your Information
We use collected information to respond to service requests, schedule and dispatch technicians, coordinate work orders, provide estimates, communicate project and service updates, process billing, provide customer support, maintain business records, improve our services, and comply with legal or contractual obligations.
SMS Communications
If you provide SMS consent, Gentek may send conversational and informational text messages concerning service requests, work orders, scheduling, appointment confirmations, technician arrivals, jobsite information, estimates, service authorizations, billing, project updates, completion notices, and customer support.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS opt-in information, mobile telephone numbers, and text-message consent will not be sold, rented, or shared with third parties or affiliated companies for marketing or promotional purposes.
Information may be provided to service providers that support our communications only as necessary to provide those services.
When and With Whom We Share Personal Information
Gentek may share information with employees, authorized subcontractors, technicians, suppliers, professional advisers, technology providers, payment processors, communication providers, and other service providers when reasonably necessary to perform requested services or operate our business.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Gentek, our customers, or others.
We do not sell personal information for marketing purposes.
Data Security
Gentek uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may request that Gentek update or correct your contact information. SMS recipients may opt out at any time by replying STOP.
Contact Us
Gentek General Contractors LLC
Gentek Services
8 Hillside Road
Hull, Massachusetts 02045
Northeast: 781-312-2222
Texas: 713-493-0704
Email: info@gentekcorp.com
Service: service@gentekcorp.com